Guest Case Study: Noblecom Technology was founded in Malaysia in 2008 and is a highly successful provider of architectural technology implementation.

Noblecom's core functional activities are the design and development of complete ultra-low voltage systems such as public address systems, security control systems, Internet Protocol Television (IPTV) systems, and audiovisual systems such as public address systems, video conferencing, etc. Building systems, video walls, visual projection systems, stage lighting, etc.

Noblecom also deploys information and communication technology (ICT) systems for a variety of major construction projects, including structural cabling systems (passive), networking systems (active), network monitoring, telephone systems, server rooms, and personal computers. I am.

The company also provides value-added technology installations for offices and commercial buildings, hotels, medical facilities, convention centers, restaurants, showrooms and hypermarkets, government buildings, residential developments, hospitals, and more.

How Paessler PRTG is supporting Noblecom:
1. Improve monitoring across your network.
2. By detecting network problems early.
3. Proactively identify potential problems before critical building operations are disrupted.
4. To provide email notifications to the right people at the right time.
5. Generate reports with real-time insights on network optimization and performance.
6. To resolve issues faster.
7. Be more proactive.
8. Improve capacity planning.
9. To allocate network resources more efficiently based on usage patterns.
10. To reduce downtime.

The company's customers operate major buildings across many sectors in Malaysia, so the operational technology deployed by them is well-performing, resilient, and always available 24/7. Must be able to. As such, his IT team at the company wanted to proactively identify potential issues within their complex technology infrastructure before they disrupted a client's critical construction operations.

Before embarking on a complete network upgrade and considering its IT monitoring requirements, Noblecom identified a highly complex and siled approach to infrastructure monitoring from several different vendors, including Nagos, Spiceworks, SolarWinds, and Zabbix. was offering. So the company set out to simplify its complex monitoring approach to improve visibility into its infrastructure with the goal of eliminating downtime.

Noblecom recognized the need for greater visibility and control across its network to improve observability. One of the key objectives here was to improve capacity planning and make network resource allocation more efficient.

The majority of Noblecom's customers' servers and applications are hosted in the company's data centers, utilizing network infrastructure such as routers, switches, and other networking equipment from HPE, Cisco, and Amazon Web Services.

Noblecom had a requirement to monitor its own and client workstations, ports, bandwidth, wireless area networks (WANs), large area networks (LANs), servers, and virtual environments such as VMWare and Hyper-V. Due to the complexity of networks and data centers (ports, HTTP, SSL, FTP, Ping, SNMP, Linux, Unix, etc.), a single monitoring platform was needed to monitor the various sensors.

By implementing Paessler PRTG, Noblecom Technology is able to improve the resiliency of its network and identify potential issues before their clients' critical construction operations are disrupted.

“Noblecom has to maintain very high customer experience standards and with a focus on delivering quality, we chose to remove all existing monitoring solutions and deploy Paessler PRTG across our ICT infrastructure.” said Qiu Shi Gem, Noblecom Technology Project Manager.

Paessler PRTG enables Noblecom to employ advanced data-driven decision-making to optimize its network. The company will now be able to analyze the actual need for additional IT equipment and will be able to allocate network resources more efficiently as decisions will be based on actual usage patterns rather than estimates. I did.

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