The Taste of Travel Theater at the World Travel Catering & Onboard Services Expo (WTCE), to be held at Hamburg Messe from May 28th to 30th, will focus on technology, with a panel of experts discussing technology and AI, and explores the impact on in-flight service. industry.
Maryann Simson, Jetway Communications Director, Job Heimerikx, AirFi CEO, Raluca Ioana Avram, Wizz Air Fraud Prevention and Investigations Manager, Manuel Hübschmann, Retail Director at Retail inMotion, and Livia Vité, CCO at Perseuss, overcome Discuss how. Unauthorized transactions carried out on board the ship.
Also participating in the session will be Joe Harvey, Business Development Manager at Deli Rights, Sorn Gudmundsdottir, Purchasing and Logistics Manager at Icelandair, and Salim Hajif, Managing Director. , industry leaders explore innovative approaches to driving in-flight sales and pre-order services. , Food Folk, Brett Hooyerink, director of sales and culinary at McGuire & Associates and co-chair of the IFSA Innovation Committee, and Paul Bilham, vice president of sales at Omnevo.
AI is rapidly emerging as an innovative catalyst for change, says Lance Hayward, Founder of the Hayward Partnership, Max Pilong, Director of AI and Data Analytics at LSG Lufthansa Industry Solutions and Head of Retail at dnata Catering Vice President John Harwood questions whether AI is the catalyst. For positive change.
Additionally, Vimal Kumar Rai, Managing Partner, Commercial Excellence Partners, takes inspiration from AI-driven transformation in other industries for potential use cases in the in-flight domain.